Apollo Munich rejected the cashless claim stating that the documents have not been provided. But they would not say what documents to the required. Then I escalated the request to what they say is an email ID preauth@apollomunichinsurance.com. There was no response in 3 days
Then I escalated to grievance@apollomunicinusrance.com
The link for escalating it further is provided at http://www.apollomunichinsurance.com/insurance-grievance-customer-services/process-of-grievance-redressal.aspx
Then I escalated to grievance@apollomunicinusrance.com
The link for escalating it further is provided at http://www.apollomunichinsurance.com/insurance-grievance-customer-services/process-of-grievance-redressal.aspx
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